Winners Announced: 2019 CustomerInsight Home Owner Mark of Excellence Awards presented by Constellation HomeBuilder Systems

MARKHAM, ONTARIO – March 19, 2019

CustomerInsight, a group of Constellation HomeBuilder Systems, honoured excellence in customer, trade and employee satisfaction on Friday, March 8 at the Home Owner Mark of Excellence (H.O.M.E.) Awards gala. Over 300 builders, trade partners and suppliers attended the event held at the Hyatt Regency Calgary to celebrate the companies who achieved exceptional customer experience scores throughout 2018, as rated by their clients.

Awards were distributed for categories including Best Customer Experience, Builder of Choice, Best Trade/Supply Partner and Industry Ambassador of the Year. Winners were chosen based off of two builder reviews (1 month post-possession and 13 months post-possession), including questions such as product and service satisfaction, process/procedures and follow-through on promises made and fulfilled to customers.

“New homebuyers wanted to recognize their builder for providing extraordinary customer experiences and we are delighted to be able to recognize their achievements which have contributed towards improving the residential construction industry,” says Christian Caswell, Director & Founder, CustomerInsight. “The Voice of the Customer and the pursuit of excellence in customer experience was the reason why we created this event in the first place and we congratulate all 2019 finalists and winners for having a positive impact on a great Industry.”

For a complete list of H.O.M.E. Award winners, visit